Emergency & Critical Care

If you are experiencing an emergency with your pet during office hours, call us immediately at 203-378-8276. We can assess your pet’s condition and recommend an appropriate course of action, and/or direct you to a veterinary emergency and critical care clinic.

Office Hours

Day Hours
Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 12:30 PM
Closed Sundays and most federal holidays

After-Hours, Weekend, or Holiday Emergencies

If you experience an after-hours, weekend, or holiday emergency, contact one of the following local veterinary emergency and critical care clinics immediately:

4 Devine Street
North Haven, CT 06473-2142

895 Bridgeport Avenue
Shelton, CT 06484-4621

123 West Cedar Street
Norwalk, CT 06854-1917

Exotic Pet Emergencies

If you experience an emergency with an exotic pet, contact the following area veterinary emergency and critical care clinic offering 24-hour exotic pet care:

510 East 62nd Street
New York, NY 10065-8314

Emergencies Away From Home

If you are away from home at the time of an emergency, or preparing to travel with your pet, you can use the Veterinary Emergency and Critical Care Society (VECCS) Clinic Directory to find a veterinary emergency and critical care clinic near your location:

Veterinary Emergency and Critical Care Society Clinic Directory

Pet First-Aid Kit

A typical first-aid kit can be supplemented with items specific to pets to create a Pet First-Aid Kit. Whether you are at home or away, having a Pet First-Aid Kit should ensure readiness for most emergency situations and make ready items which may provide intermediate support before visiting a veterinary emergency and critical care clinic.

Pet Identification

Pet Identification with a microchip offers a safe and dependable means of identifying your pet in the instance they become lost. Before traveling, check your pet’s Membership Status and verify your contact information is up-to-date.

Pet Insurance

Most Pet Insurance plans cover treatment in an emergency; however, owners should check with their pet’s provider if unaware of coverage details in that regard. Additionally, calling your pet’s insurance provider’s main number should provide an option for seeking assistance in an emergency.

Animal Poison Control Centers

Accidental ingestion of a potentially toxic substance by a pet is a relatively commonly-encountered emergency. If you believe your pet may have been exposed to something potentially-poisonous, contact one of the following animal poison control centers immediately (the consultation fee may be applied to a credit card):


If you suspect someone may have ingested your pet’s medication or other potentially-poisonous pet product, please call the National Poison Control Center at 800-222-1222 or visit webPOISONCONTROL for additional guidance.

Poisonous Plant Lists

Disaster Preparedness

For information on disaster preparedness with regard to pets, visit:

National Resources

Connecticut Resources

Additional Resources

Saving The Whole Family

A video (and corresponding PDF) of information relating to disaster preparedness provided by the American Veterinary Medical Association (AVMA).