Payment is required when services are rendered. We accept cash, check, VISA®, MasterCard®, and Discover Card®. We also accept CareCreditSM in certain situations (See our full CareCreditSM Policy for more information).
- CareCreditSM use can not be guaranteed and must be discussed with staff before services are rendered
- CareCreditSM may be used for an admitting procedure or hospitalization, of a single patient, with estimated fees over $200.00 (see Financing options below)
- A deposit may be required, and one will be required if estimated fees exceed an account’s credit limit
- Existing Existing CareCreditSM credit card cardholders may use their card for fees under $200.00 (Standard Terms apply)
- For fees over $200.00
- No Interest if Paid in Full within 6 Months
- For fees over $1,000.00
- 14.9% APR and Fixed Monthly Payment Required Until Paid in Full within 24 Months
- 14.9% APR and Fixed Monthly Payment Required Until Paid in Full within 36 Months
- 14.9% APR and Fixed Monthly Payment Required Until Paid in Full within 48 Months
- For fees over $2,500.00
- 16.9% APR and Fixed Monthly Payment Required Until Paid in Full within 60 Months
- The primary account holder or an Authorized User must be present
- If a CareCredit credit card is present (preferred), the name on the card must match that of the account holder or Authorized User, and a primary ID must be verified (Allowing us to keep an up-to-date copy of your ID on file will expedite future verification)
- State-issued Driver’s License (preferred)
- State-issued Non-Driver ID
- Government Issued ID
- Military ID
- Government Issued Green Card/Resident Alien Card
- If a CareCredit credit card is not present (e.g., directly following approval), a secondary ID must also be verified (in the case of an Authorized User, further verification will be required)
- Credit Card (American Express®, Discover Card®, MasterCard®, or VISA®)
- Department Store Credit Card
- Gas Company Credit Card
- For fees over $200.00, CareCreditSM account information must be verified and a financing option must be selected, prior to patient admission
Connecticut Animal Population Control Program (APCP)1
Shakespeare Veterinary Hospital is a participating practice in Connecticut’s Animal Population Control Program (APCP), established in 1995 to provide Vaccination and sterilization benefits for unsterilized dogs or cats adopted from municipal impound facilities in Connecticut, with the goals of reducing pet overpopulation, preventing the spread of Rabies and other diseases through Vaccinations, and subsequently increase the effectiveness of local Animal Control Centers through education and law enforcement. The APCP has vaccinated and sterilized more than 75,000 animals since its establishment.
Funding for the APCP comes from an annual surcharge on Connecticut dog licenses, the adoption fee, proceeds from the sale of the “Caring for Pets” commemorative license plates, and donations.
More detailed information is available from the Connecticut Department of Agriculture (DOAG) website’s APCP webpage.
Municipal Pound Pet Program
As of the 2016 fiscal year, to utilize the APCP Municipal Pound Pet Program, a Connecticut resident must pay a $45.00 fee at the time of adoption, which entitles the adopter to a Vaccination/Sterilization Voucher good for sixty (60) days. This voucher provides a one-time sterilization benefit of $50.00 for a male cat, $70.00 for a female cat, $100.00 for a male dog, or $120.00 for a female dog with the addition of two (2) pre-surgical vaccinations coincident with the sterilization procedure.
Adopters are required to pay for other services as specified by their veterinarian. Pets too young or sick may be granted a medical extension by the veterinarian; however, all young animals must be sterilized by six (6) months of age.
Some product purchases may qualify for a manufacturer’s rebate. If applicable, instructions for obtaining additional rebate information will print in the Notes section on your invoice.
Manufacturer’s rebates on products and medication for Heartworm Disease Prevention usually run year-long. Our staff can provide you with current rebate information.
Unlike human health insurance, pet [health] insurance reimbursement may only be received after a claim is submitted on your pet’s behalf. Therefore, even if your pet is insured, and in accordance with our Payment Policy, payment is required when services are rendered. We are available should you need assistance filing your claim.
Many providers’ forms are available online. For your convenience, a list of providers is supplied below:
- Adapted from Animal Population Control Program. http://ct.gov/doag/cwp/view.asp?a=1367&q=259104. Connecticut Department of Agriculture.